Customer Case Study 

NAOS chose N2F to centralize and secure expense management internationally

NAOS is a French international company specializing in skincare. Founded by Jean-Noël Thorel, it operates a single design and manufacturing site in Aix-en-Provence, ensuring complete control over the quality of its products.

  • Industry: Skincare
  • Founded in 1977
  • Presence: 130 countries
  • Brands: BIODERMA, INSTITUT ESTHEDERM, ETAT PUR
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Usine de Bioderma (Groupe Naos)

The challenge

Optimize expense report management in an international environment, ensuring strict expense control and effective VAT recovery.

Why N2F?

NAOS was seeking an intuitive, scalable solution that could meet multilingual needs, integrate a robust approval workflow, and be easily deployed across its international subsidiaries.

“Employees who use the solution are convinced. In addition, the professionalism of the consultants is a real asset!”

— Sophie Ramel, Head of Accounting and Consolidation

Key figures

  • 3,300 employees
  • Presence in 130 countries
  • 3 iconic brands

The benefits of N2F

“Thanks to N2F, we’ve optimized our management and significantly reduced the time spent processing expense reports.”

  • Automation and secure handling of expense reports
  • Better management of receipts and budget control
  • Simplified analytical reporting
  • Adaptation to international tax requirements

Implementation of N2F

The deployment of N2F at NAOS followed a structured, step-by-step approach:

1. Needs analysis: Evaluation of existing processes and drafting of detailed specifications
2. Simplified training: Comparison of 4 solutions and customization of N2F for NAOS
3. Gradual rollout: Team training and progressive implementation across subsidiaries

Today, NAOS benefits from streamlined management and significant operational time savings.

Sophie Ramel’s opinion on N2F

“A flawless project with results beyond our expectations! The solution is intuitive, efficient, and perfectly suited to our organization.”

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